How To Order?

We thank you for showing interest in our products.


Before placing order, we expect you to read this complete page and understand our order placement procedure and policies, which includes Order placement, Payment methods, and Shipping policy.

HOW TO PLACE ORDER?

You can place your order by sending email with item’s SKU# (written with every item, on page) on our email address mastersigns1997@yahoo.com

Following information must be entered in email:

  • Item’s SKU# (or attach the item link, it’ll be appreciated)
  • Quantity
  • Shipping Address (it’s required to calculate courier charges)

Once MSCW’s representative received your email, they’ll reach to you on same email and discuss further.

OR BY FILLING THIS FORM

[contact-form-7 id=”1331″]

I WANT CUSTOMIZED PRODUCT

If you want to make some customization on your product, we offer that facility too. Kindly select your desired category from below:

In case,you don’t like our item, or want to do some customization on handle or blade. We are here to offer you this service, as well. Following customization can done:

  • Steel of your choice for blade
  • Micarta Sheet/Resin Sheet color combination.
  • Bolster metal.

If you’re looking for knife/sword of your own design, kindly email us with your design and material requirements.

Master Signs Custom Works also allow their customers to get their mosaic pins on their personal choice, like you can:

  • Change colors in mosaic pin
  • Change metals for pin
  • Change in diameter of mosaic pin

In case, you want your own personalized mosaic pin pattern, shoot us an email with your design and color scheme. 

If the Micarta Sheet color and Resin Sheet color scheme, in stock, doesn’t match the your blade theme, you can simply email us with the color you want and we’ll get t done, in no time. You can make changes in:

  • Colors of Micarta/Resin Sheet
  • Fabric of Micarta Sheet
  • Dimensions of sheets.

The product you are looking for, the item you want, is not featured in our in-stock items, then its not a problem. You can still write us an email, with your demand and we’ll give our best to make it possible for you.

Beside knife making, our services include marketing of knife making suppliesetching on metal, screen printing etc.

 

PAYMENT POLICY

  • PayPal (Currently Unavailable)
  • Western Union
  • Money Gram

NOTE: 5% Tax is be applied on total bill and will be included in invoice sent to the customer.

SHIPPING POLICY

Once you’ve confirmed the order, our representative will keep you updated with your order progress and also inform you about the time completion and estimate delivery time of your order and at the time of shipping, customer will be given Tracking Number of their package to track.

Normally, estimate time for

  • Mosaic pins/Micarta Sheet/Resin Sheets (7-10 days)
  • Knives (4-6 weeks)
  • Other (depends on item)

SHIPPING CARRIER
  • DHL Express
  • Other

SHIPPING DAMAGE DISCLAIMER

When order is ready to go, we will send you its final images, and tracking number for the package. Once delivered to courier company, after that M.S.C.W will not hold responsibility of any damage to package, due to careless handling of courier personnel.